Terms of Service

This is a provisional terms of service notice. A full, legally reviewed version is being prepared with counsel and will replace this page. In the meantime this document reflects, in good faith, how this business actually operates.

Who we are

hannelebehm.com is operated by Hannele Behm, a sole trader based in Finland (EU). Contact: [email protected]. By using this site or purchasing anything through it, you agree to these terms.

What is offered

Human Design readings — a personal, bespoke guidance session delivered by Hannele. Currently offered as the "Foundation Reading" (€199), purchased via Stripe checkout. This is a professional service performed personally for you, not a piece of pre-made digital content.

Yoga / movement membership — coming soon. A pay-what-you-can membership (roughly €7–50/month, or €150/year) giving access to yoga and movement content and sessions. Not yet live; these terms will apply once it launches, and members will be asked to confirm them at signup.

Newsletter — free, opt-in, sent via this self-hosted Ghost site. You can unsubscribe at any time via the link in any email.

Payment

Paid products are processed through Stripe. Prices are shown in EUR at checkout. We do not store your card details — Stripe handles all payment data directly. By completing a purchase you confirm you are authorised to use the payment method provided.

Cancellation and refunds

Readings. A Human Design reading is a personal service delivered on an agreed date/time (or as a recording prepared specifically for you). Because it is bespoke and requires Hannele's personal time and preparation, refund requests are considered case by case — contact [email protected] before or as soon as possible after purchase. Specific cancellation windows and cut-off times will be confirmed at booking. This section is not yet finalised into a fixed refund policy — see note below.

Yoga membership (future). As a digital membership with recurring billing, you may cancel at any time and will not be charged for the following period; access continues until the end of the period already paid for. No pro-rata refunds are given for partial periods, unless otherwise required by law.

Right of withdrawal (EU) — digital content

Under EU consumer law (Directive 2011/83/EU), consumers normally have 14 days to withdraw from an online purchase without giving a reason. This right does not apply to digital content supplied on a durable medium once performance has begun, provided you have given prior express consent to immediate access and have acknowledged that you thereby lose your right of withdrawal (Art. 16(m)).

For the yoga membership, once it launches: if you choose to get immediate access to course/membership content rather than waiting out the 14-day period, you will be shown an explicit checkbox at checkout confirming that you understand you are giving up your withdrawal right for that content once access begins. If you do not consent to immediate access, standard withdrawal rights apply for 14 days, but access to the content will be withheld until that period has passed or you separately request early access.

The Human Design reading is treated as a personal service booking, not digital content in this sense — see the cancellation section above for how changes/refunds are handled for readings.

No medical or psychological advice

Human Design readings and yoga/movement content offered on this site are for personal reflection, wellbeing, and educational purposes only. They are not medical advice, psychological therapy, or a diagnosis, and are not a substitute for care from a licensed physician, psychologist, or other qualified healthcare professional. If you have a medical or mental health condition, consult an appropriate professional before relying on anything offered here.

No teaching or therapy qualification claimed

Hannele is not a licensed therapist, psychologist, or medical practitioner in connection with the Human Design or yoga content offered through this site. Hannele holds separate training in sports therapy / massage, but that qualification is unrelated to, and not represented as backing, the readings, courses, or membership sold here. Yoga and movement guidance is offered on the basis of personal training and experience, not a formal teaching accreditation, unless stated otherwise for a specific product.

Limitation of liability

Everything on this site — readings, course content, membership material, and the newsletter — is provided "as is," for personal guidance and educational purposes. To the extent permitted by Finnish law, Hannele Behm is not liable for indirect, incidental, or consequential damages arising from your use of, or reliance on, the services or content offered. Nothing in these terms excludes liability that cannot lawfully be excluded under Finnish or EU consumer law.

Intellectual property

All content on this site — text, course material, video, and the Human Design reading content prepared for you — remains the intellectual property of Hannele Behm unless otherwise stated. Purchasing a reading, course, or membership gives you a personal licence to use that content for your own private purposes; it may not be resold, redistributed, or shared publicly without permission.

Governing law

These terms are governed by the laws of Finland. Any dispute that cannot be resolved directly will be subject to the jurisdiction of the Finnish courts, without prejudice to any mandatory consumer-protection rights you have in your own country of residence as an EU consumer.

Changes

If these terms change, the "Last updated" date above will change. For active members or recent customers, material changes will also be sent by email.

Questions about these terms? Write to me. See also the Privacy Policy.